Teal led a strategic CRM transformation for OCP SPS to streamline complex sales, distribution, and supply chain operations, enabling end-to-end visibility, operational efficiency, and scalable automation across the customer lifecycle.
Transform CRM SPS’s sales, distribution, and operations landscape by unifying customer lifecycle management, streamlining quote-to-delivery processes, improving cross-functional collaboration across sales, supply chain, production, and service teams, and enabling business-driven agility through automation and no-code capabilities.
Opportunity
and sales pipeline management
Quote-to-delivery
and contract lifecycle automation
Sales
forecasting and performance reporting
Supply chain
, logistics, and warehouse visibility
Customer
support, claims, and service management
No-code
process automation and AI-enabled insights
Client Benefits
Seamless
customer and partner experiences across all touchpoints
Reduced
manual effort and operational complexity
End-to-end
visibility across sales, supply chain, and service operations
Business
agility enabled by no-code customization
Future-ready
digital foundation for growth
